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How do I enroll in the paperless option and securely access my documents?
To protect each customer's privacy, only the primary account holder can provide consent to enroll a policy in the paperless option. They must also be a policyholder (a named insured) for that policy.
Enrolling in the paperless option is easy. Simply:
- Register/log in to MyInsurance, TD Insurance's online policy management platform with the:
- Primary account holder's full name, date of birth, postal code and email address.
- You will then be presented with our paperless consent statement.
- Once you provide your consent to receive your documents electronically, we will take care of the rest.
Securely Accessing Policy Documents
Once you have opted for paperless for a policy, you will be able to access documents electronically on the MyInsurance portal. The documents will be the exact copy of what would have been sent by mail.
For policies that are not enrolled in paperless, the documents will be sent by mail, and will also be available on MyInsurance. An email notification will not be sent for these policies.
If your documents are not available on the MyInsurance portal within 24 hours after completing a transaction, please contact us to speak with an Advisor for assistance.
For instructions to help you view your policy documents, visit the TD Insurance Academy tutorials by clicking here.
Protecting the privacy and the security of your personal information has always been fundamental to the way we do business at TD Insurance. You can feel confident that we take the appropriate steps to ensure that your information is protected and secure.
Please note that the answers to the questions are for information purposes only and do not constitute a legal opinion on the various types of coverage discussed. Individual circumstances may affect your coverage. In case of discrepancy between the answers contained herein and your policy, the policy prevails.